Velocify is a market-leading provider of cloud-based intelligent sales software, designed for high-velocity sales environments. Velocify helps sales teams keep pace with the speed of opportunity and increase revenue by driving rapid lead response, increased selling discipline, improved productivity, and actionable selling insights.

The company has helped more than 1,500 companies across a variety of industries improve customer acquisition practices and sales performance. Velocify was recently recognized as one of the fastest growing companies in North America by Deloitte and a Best Place to Work by the Los Angeles Business Journal.

Inside Sales Team Manager at Velocify
Description

Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocify’s software is designed for high-velocity sales environments and helps sales teams be much more productive and successful by driving rapid lead response, increased selling discipline, improved productivity, and actionable selling insights resulting in immediate ROI. 

Velocify has grown fast by hiring an exceptional team and by fostering a unique and vibrant company culture that rewards and nurtures extraordinary talent. In addition to exceptional HR benefits the company provides a well-stocked kitchen, a casual working-environment, a TV/games room, and has a thriving company-sponsored social calendar. 

Inside Sales ManagerThe ideal candidate will be comfortable operating in a fast-paced, dynamic environment, selling over the phone, and interacting with prospective buyers at all levels within an organization. This position will oversee a high performing sales team within our growing office of Inside Sales Representatives (ISR) and Sales Development Representatives (SDR). In this role you will be responsible for hiring, coaching, mentoring, and training each SDR/ISR to meet and exceed their objectives. You will support and monitor the SDRs in the sales process of lead generation, qualification, and conversion to meetings for the ISR’s. In addition, given that the ISRs are responsible for the full sales cycle, you will continually review the ISR business plans, forecasts, and status of achieving the bookings quota. This role includes updating Senior Leadership on the overall progress of the team and working with other departments regarding lead generating activities, and technical support. It’s also important that this candidate have extensive experience in using Salesforce. The ideal candidate has experience in leading a team of SDR/ISR professionals, is detail-oriented and organized with the ability to hire, motivate and develop top sales talent.

Responsibilities:

  • Managing a team consisting of SDR’s and ISR’s to meet / exceed quota
  • Monitoring and achieving the monthly and yearly quota of SDR conversions, and ISR bookings
  • Strongly understand and stress the competitive value propositions of the Velocify products
  • Following internal processes, tracking key performance indicators (KPI’s), and generating accurate bookings forecasts
  • Developing and managing a team plan to clearly define the goals, strategy, tactics and resources required to generate and close new opportunities required to exceed quota
  • Recruiting, interviewing and on-boarding of new SDRs and ISRs
  • Implementing and evolving the SDR/ISR onboarding approach and SDR/ISR training curriculum
  • Providing on-the-job training and mentoring by listening in on calls, reviewing opportunities and providing written/verbal feedback in weekly 1 on 1s
  • Communicating with Marketing to ensure the SDR team is meeting conversion expectations
  • Delivering regular performance feedback and reviewing status of goals monthly
  • Networking with internal and external personnel to support effective collaboration and grow the knowledge base of the team

Qualifications:

  • 3+ years of experience with building, managing and guiding inside sales teams
  • 5+ years of experience in sales functions
  • Demonstrated successful ability to recruit, retain and develop employees at varying career levels
  • Proven track record of meeting quota and other sales metrics
  • Experience with, and a strong understanding of, the full sales cycle to effectively drive the team to success from demand creation to negotiation to closure
  • Judgment skills and experience required for accurate forecasting
  • Action oriented, decisive, and possesses the energy, enthusiasm, and competitiveness that drives the team to success in a fast-paced environment
  • Strong problem solving, resourcefulness and time management skills are required to overcome challenges
  • Proficiency in Salesforce, LinkedIn, and other tools focused on effectiveness and efficiency
  • Collaborative, possesses organizational savvy and is able to understand, align and balance the interests of multiple stakeholders
  • Inside sales management expertise in the software or broader technology market
  • Proven history of leading teams that exceeded quota
  • Proven history of past metrics-based leadership
  • Proven history of establishing and executing an inside sales training program
  • Strong planning, writing, presentation and communication skills
  • Proven history of fostering a "Hunter" mindset culture within the team
  • Ability to work in an open office environment
  • Ability to professionally provide and receive feedback

Some facts:  

  • Great Place to Work - Velocify maintains a better than 4 star rating on Glassdoor.com and was named a “Best Place to Work” in 2015, a Glassdoor Employees’ Choice Award. (Link)
  • Well-Funded and Financially Rock-Solid – Velocify is venture backed, having raised over $20M from Tier 1 VC-firms.
  • Hyper-Growth – Velocify has been recognized as one of the Fastest-Growing Private Companies on Inc. Magazine’s Distinguished “Inc. 5000″ List for 2 years running (Link) and Velocify has been a Deloitte Technology Fast 500 Company for 4 years running.  (Link)
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