OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

Senior Researcher, User Experience at OpenX Technologies Inc.

Lead user and product research for projects, including creating and implementing research plans and schedules for multiple projects, determining which methods to perform, and creating a repository of data for supporting optimal decision-making across the organization. Perform a variety of research, from field studies and usability evaluations to quick online research. Lead the collection and integration of analytics and usability data. Work with vendors to perform outside studies and research. Create user profiles. Perform competitive analyses. Contribute to ongoing process improvement, including best practices and standards.

Key Responsibilities

  • Lead user research projects, including conducting field studies, usability research, competitive analyses, and expert reviews and analysis
  • Lead analytics and the integration of analytics and usability data
  • Create a repository of data for supporting optimal decision-making across the organization
  • Create prioritized lists of issues based on set criteria
  • Create user profiles
  • Perform task analyses
  • Work with UX team members to create optimal solutions to identified issues
  • For some projects, act as the User Experience Project Lead, managing the project schedule and approvals for the User Experience team deliverables
  • Ensure that user requirements are carefully balanced relative to the technical constraints and business requirements
  • Create solutions designed to scale and grow over time, as the functionality and content matures and as user requirements evolve
  • Contribute to ongoing process improvement, including best practices and standards

Required Qualifications

  • A minimum of 4 years experience in designing, conducting, and analyzing usability evaluations and user research for large-scale, corporate websites and web applications
  • A minimum of 2 years of B-to-B experience
  • Experience planning and conducting lab usability evaluations, field studies, heuristic evaluations, surveys, and participatory design methods
  • Must have thorough knowledge of usability methods and when to apply them
  • Must be proactive, innovative, and extremely detail-oriented
  • Strong working knowledge of Internet technologies
  • Familiarity with the limits and constraints of design for the web and across different browsers
  • Ability to integrate the requirements of different teams and business units and ability to negotiate to create a unified user experience
  • Experience with project management, including setting schedules and delivering to those schedules
  • A degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Ethnography, or extensive work in user experience research
  • Able to interface effectively with Developers, Product Managers, and Designers
  • Must be proactive and innovative
  • Must be able to work in a team environment with an iterative design process

Desired Characteristics

  • Work experience in the online advertising tech industry
  • Experience in graphic design, interactive design, and/or video tutorials
  • Experience working in an Agile/Scrum development process
  • Ability to rapidly learn and understand new systems.
  • Self-starter with the ability to independently identify and act on areas of improvement.

Company at a Glance

OpenX exists to help publishers grow their businesses by monetizing great content. We do this by creating highly efficient, high quality programmatic advertising marketplaces that deliver optimal value to all buyers and sellers of digital advertising.

Today, OpenX operates one of the largest, most efficient and highest quality programmatic markets in the world. Our unified system also encompasses a complete supply side platform that optimizes revenue across network and real-time bidding (RTB) demand, and a comprehensive ad server.

At OpenX we have built a team that is uniquely experienced in designing and operating high-scale programmatic ad marketplaces. We are constantly looking for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX Values

We are one

Our customers define us

OpenX is mine

We are an open book

We evolve fast 

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Why work with us
The many perks of working at OpenX include endless snacks, drinks and coffee! In-office massages, weekly-chiropractic sessions, catered lunches three times a week, the ability to customize your desk (choose from a sitting desk or a ergonomic desk) and full access to a game room with the latest gaming consoles (Xbox, PlayStation, Wii), a pool table, a foosball table and ping-pong table. Employees also enjoy an outdoor patio that converts into a basketball court. You can regularly catch employees experimenting with new ways to travel around the office — OpenX is both skateboard and scooter friendly. At OpenX, we’re all about building a team and having a great time while doing it. Between hula-hoop contests, monthly mixers and game room tournaments, there’s never a dull moment in the office. And when an OpenX employee has to get down to business, the office is equipped with “quiet pods” for those looking for a silent space in which to focus.
Culture
When you think about it, an office is a home away from home for many people. It is important to OpenX that employees feel comfortable in their work environment and also inspired. The layout of our headquarters promotes collaboration, the design inspires the OpenX team to think beyond ordinary boundaries, and the overall space reflects the OpenX culture. If we can turn an ordinary wall into a Redwood Forest or a faux climbing wall, each member of the OpenX team can do anything they set their mind to.

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