Since 1987, Laserfiche® has used its Run Smarter® philosophy to create simple and elegant enterprise content management (ECM) solutions. More than 30,000 organizations worldwide use Laserfiche software to streamline document, records and business process management.

Technical Trainer at Laserfiche
 Laserfiche, a leading enterprise content management (ECM) software company, is looking for an enthusiastic, innovative, and driven professional to develop and implement our technical training program.

As a Technical Trainer, you will educate customers, technical resellers, and Laserfiche employees in using, configuring, and understanding the software. You will be responsible for breaking down technical concepts and expressing them in a clear, meaningful way. 

Responsibilities Include:

  • Devise training curricula that explain technical concepts in a straightforward, visually-engaging manner that is tailored to the audience and ideally leveraging adult learning principles
  • Work as a business partner with internal departments (i.e. presales, instructional designers, and developers) to determine course content and incorporate case studies into the curriculum
  • Update and enhance course materials according to software updates and user feedback
  • Become a Laserfiche software expert: learn to configure it, understand its architecture, and stay up-to-date on software changes
  • Deliver courses at on-site trainings and at the annual Laserfiche conference (10-15% travel in U.S.)
  • Coordinate training activities (room setup, courseware shipping, etc.) for training events

What You’ll Need:

  • Bachelor’s degree, preferably in a STEM field
  • Ability to learn and understand software, hardware, networking, and database concepts
  • Exceptional communication and presentation skills
  • Strong self-initiative, planning, and organizational skills

 Desired Experience:

  • Content development, following the ADDIE model and adult learning theories
  • Scripting or programming
  • Teaching, tutoring, or working with a Learning Management System

Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.

Company Reviews

"One less frequently mentioned quality [in Laserfiche employees] is simply not being afraid. Not being afraid of asking questions, of trying something out for yourself, of speaking up."
Brianna Blanchard
Software Test Engineer
at Laserfiche
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Why work with us
Here at Laserfiche, we all share a common curiosity for anything and everything. This brings an all-hands-on-deck approach to our office. Employees quickly become experts in their roles, but more often form cross-functional teams, collaborate at all levels and take on impactful projects from day one.
Maybe it’s the year-round California sun, but our folks are a social bunch with a knack for sharing their passions: Our foodies dine together at the best joints around LA; the sporty types hit the surf and soccer fields; the sailors charter our company sailboat, The Flying Fiche, to glory on the high seas, and much more.
Perks & Benefits
Daily complimentary lunch
On-site recreation: pool tables, ping pong, free yoga classes
Free medical, dental and vision insurance
Generous 401k matching program
Social clubs: running, sailing, climbing, book club, board game club, hiking and more
Professional development opportunities like Toastmasters International

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